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  • There is no exchange, cancellation or refund applicable once an order is placed and/or an item is purchased from the brand.
  • Once an item is collected, the brand will not be held accountable for any claims post collection.
  • A 50% advance payment is required at the time of placing an order.
  • Once an order is placed, a copy of a detailed invoice will be shared with the client for review and confirmation, after which no claims or changes will be permitted.
  • Once an order is ready for collection, it must be collected within a maximum duration of 3 months.
  • Charges will be applied for subsequent alterations after a final fitting. The validity for alterations is 3 months after delivery date.
  • Sizes may vary from client measurements depending on the silhouette of a design.
  • The colours of an actual design may vary from the colours shown on our website and social media pages when viewing from your screen.
  • Design patterns of chikankari and lace may vary depending on availability.